I had previously written a poor review due to the customer service i received when I initially called. However, the Manager, Jared, promptly responded to my concerns and provided EXCELLENT service recovery... he went above and beyond to provide me with the service i initially called about. Bailey was super sweet and knowledgeable when communicating during the entire service process regarding the issues found, how urgent it was to get fixed and the pricing for those issues. Gary and Greg were very friendly and professional when transporting my vehicle from my home to the shop and back to my home. ***** 5 STARS on service recovery! Thank you!
Thank you so much for updating your review, Jaime! We're thrilled to hear that our manager, Jared, provided you with excellent service recovery. We'll make sure to pass along your kind words to Bailey, Gary, Greg, and the rest of the team. We appreciate your business and look forward to serving you again in the future!
- inMOTION Auto Care