At every step of this experience each member of the inMotion team demonstrated communication, concern, caring, ability, and the highest regard for honest customer service. Telling a customer that unforseen problems exist (which almost always involves more money than what may have been anticipated) is never easy. My pre-examination estimates were exceeded by a substantial amount. Nevertheless, the problems were identified, explained, and options provided. The decisions were always mine to make. There was no 'hardball' attitude or any pressure applied. The work was accomplished in a timely manner. The cost was fair and explained in detail. Finding any business that meets 'trustworthy' standards is a rare commodity. I am fortunate to have found automobile service that can be relied on and recommended to everyone. Thank you!!
Dear Michael, thank you for this glowing review! We're thrilled to hear about your positive experience with us. It's our top priority to provide honest and transparent customer service. We're glad you felt included and informed every step of the way. Rest assured, we'll pass along your kind words to our team. We are grateful for your recommendation and look forward to serving you again in the future.
- inMOTION Auto Care