Lincoln auto repair

You do good work

I feel like the whole team from the appointment desk to those performing the work have a personal interest in getting my vehicle done right and on time. As older vehicles they provide honest assessments of repair priorities allowing me to budget for the work performed with each visit.

I called in for an estimate on a break job. I was quoted a price and when I said is that for all 4 wheels the advisor said yes. I made arrangements to drop it off that day. I then got a call that my front wheels were done. I said to the gentleman the estimate was for all 4 wheels. He said you'll have to talk to the service advisor that you talked to originally. He called back and said that he did not say it was for 4 wheels. He said he had a recording of our conversation and I said that's great please play it back. After a few minutes he came back and said that they did not have a recording of that conversation. Very convenient on their part!! I told him that I had three other estimates for a 4 wheel brake job that was similar in price to his 2 wheel brake job! He said he didn't care and he was going to put my old parts back on my car and send me on my way! I told him that was a waste of his time and my time, that we should be able to come to some kind of agreement that would be reasonable to both of us. I could tell he was not being cooperative so I asked to talk to the owner of the business. She listened to what I had to say and agreed to a payment for the front brakes. Her cooperation is the reason I'm giving a two star instead of a one star rating!!! I suggest any customer getting a estimate from this establishment make their own recording because evidently their recordings are only for their benefit!! I won't be back!!!!

Took great care of my car, great customer service.

Quick fast service and excellent customer service.

Always professional staff, nice clean facility. No pressure information on your auto. I feel you get what you pay for. Will come back for my future auto needs.

Excellent service and very friendly people!! Drivers were awesome and work was completed when they said that it would be. Highly recommend!!

I really appreciate the rides as I am a single working mom. thank you

The absolute best place to bring your car to be serviced in Lincoln. They always get me in quickly, make sure I know what issues my vehicle is having and ask me before performing any maintenance on my car. Also their customer service is second to none. Kyle, Chris, Jared and Shari and company really make sure that you are taken care of and that you are treated well. Kudos to the inMOTION crew. Will always have my business

Always great service and the best waiting room. They never try to push services on you but are very up front and honest about any issues you might need to have fixed. I never leave disappointed!